Normally, a lock requires a key in order to be opened. This is good! But, sometimes you'll need to lock down your entire shop while opening up access to just a particular page (or product, or collection, etc) - and there's no key for that.

However, there is a key called "Permit always".

This means that, if you've already got a shop-wide lock in place, you can add an additional lock for a specific page (or other content), then add that "Permit always" key to that more specific lock. This key will force open its own lock and any other locks that might be in play - including the shop-wide lock, in this example.

To set this up, use these steps:

  1. Log in at
  2. If you haven't already, click the link under the search box for locking your entire shop, then configure keys as appropriate.
  3. Head to the "Locks" tab, and use the search box to create a lock for the page (or other content) that you want to always be accessible, regardless of any other locks present.
  4. On the next screen, use the "Keys" section to add the "Permit always" key. It's near the end - look for "(permit always)" in the dropdown menu. (Feel free to click the "and..." link in the key form to add additional constraints, if you'd like this to only apply to particular customers.)

That's it! :) This new key will force open all locks for the particular page you've applied it to.

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