Troubleshooting

Something not quite right?

10 articles in this collection
Written by Isaac Bowen, Jed Storie, and Ken Parelius

My infinite scrolling doesn't show all of my products!

Locksmith *can* work with infinite scrolling, but it may require some manual coding.
Written by Isaac Bowen
Updated over a week ago

I want to hide links to my registration page, but I don't see the option to

For when you don't want customers see the option to create their own accounts
Written by Jed Storie
Updated over a week ago

My customers have to enter their e-mail address into the Mailchimp key every time they visit

How and when Locksmith remembers entered e-mail addresses
Written by Jed Storie
Updated over a week ago

I can't lock my custom page template!

Use a "blank" layout to let Locksmith protect your custom design.
Written by Isaac Bowen
Updated over a week ago

I have more than one store, and I'm seeing the Locksmith page for the wrong one.

What to do when caching shows the wrong Locksmith admin area.
Written by Ken Parelius
Updated over a week ago

I switched themes, and Locksmith isn't working.

No fear: there's a good chance Locksmith needs to be reinstalled.
Written by Isaac Bowen
Updated over a week ago

Disabling Locksmith for certain theme files

Locksmith can be configured with a Liquid asset blacklist, a list of files that Locksmith won't modify.
Written by Isaac Bowen
Updated over a week ago

Liquid errors when using server keys

Got an "Array 'collection.products' is not paginateable." error? Time to upgrade!
Written by Isaac Bowen
Updated over a week ago

My passcode key isn't working.

You've set a passcode, tested it out, but now Locksmith doesn't seem to be blocking you anymore.
Written by Ken Parelius
Updated over a week ago

Broken search results, collection filtering, or general theme display issues

Seeing issues with passcodes or secret links (or a few others)? Time to upgrade. :)
Written by Isaac Bowen
Updated over a week ago